Artificial Trees and Arrangements will be shipped via FedEx Ground and FREE to the lower 48 states only.
To upgrade your shipment from Economy to Expedited, please contact our customer service department store@phoenisdiscountsilkflower.com for a shipping quote.
Orders are not processed or shipped on Saturday and Sunday.
Items in an order may not be shipped together in one package. They may be shipped separately due to location of distribution centers.
Shipments may be delayed due to weather, natural disaster or accident.
Orders will usually be shipped in 2 business days upon clear of payments.
Delivery time is estimated in 5 - 10 business days for US Mainland.
**** RETURN ****
All returns accepted within 14 days after receiving the items. Please contact us store@phoenisdiscountsilkflower.com for " Return Merchandise Approval " and pack the items back into their original packaging.
Return shipping cost will be paid by the buyer.
Items must be in original condition, 20% restocking fee may be charged.
If there was original shipping cost, it is not refundable.
