Shipping & Return

                             

                                 ****  SHIPPING ****

  • Artificial Trees and Arrangements will be shipped via FedEx Ground and FREE
    to the lower 48 states only.
  • To upgrade your shipment from Economy to Expedited, please contact
    our
    customer service department store@phoenisdiscountsilkflower.com for
    a shipping quote.
  • Orders are not processed or shipped on Saturday and Sunday.
  • Items in an order may not be shipped together in one package. They may be
    shipped separately due to location of distribution centers.
  • Shipments may be delayed due to weather, natural disaster or accident.
  • Orders will usually be shipped in 2 business days upon clear of payments.
  • Delivery time is estimated in 5 - 10 business days for US Mainland.
 

                                  ****  RETURN ****

  • All returns accepted within 14 days after receiving the items. Please contact us store@phoenisdiscountsilkflower.com for " Return Merchandise Approval " and pack
    the items back into their original packaging.
  • Return shipping cost will be paid by the buyer.
  • Items must be in original condition, 20% restocking fee may be charged.
  • If there was original shipping cost, it is not refundable.